Goblin Automotive Classic and Lotus Specialists
Legal

Privacy Policy

Last updated: March 2026

This privacy policy explains how Goblin Automotive ("we", "us", "our") collects, uses and protects personal information when you visit this website or contact us.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Goblin Automotive is a specialist automotive workshop located at Northfield Business Park, London Road, Lower Dicker, East Sussex, BN27 4BZ. You can contact us at enquiries@goblinautomotive.co.uk or on 01323 847926.

Information we collect

Information you provide directly

When you submit the contact form on this website, we collect the following information:

  • First and last name
  • Email address
  • Phone number (optional)
  • Vehicle details (optional)
  • Your message or project description

This information is sent directly to our workshop email address and is not stored in a database on this website.

Information collected automatically

This website uses Google Analytics 4 (GA4) to collect anonymised data about how visitors use the site. This includes:

  • Pages visited and time spent on each page
  • General geographic location (country and city level)
  • Device type and browser
  • How you arrived at the website (e.g. search engine, direct link)

This data is collected using cookies placed by Google. It does not identify you personally. IP addresses are anonymised before storage. For more information, see Google's privacy policy.

This website also embeds a Google Maps iframe on the Contact page, which may set cookies when loaded. No other third-party tracking or advertising cookies are used on this website.

How we use your information

Information you provide through the contact form is used solely to respond to your enquiry and discuss potential workshop work. We do not use it for marketing purposes and do not pass it to third parties.

Analytics data is used to understand how visitors use the website so we can improve it. It is not linked to any personally identifiable information.

Our lawful basis for processing

We process contact form data on the basis of legitimate interests — specifically, to respond to enquiries from potential and existing customers. You are not obliged to provide this information, but without it we cannot respond to your enquiry.

Analytics data is processed on the basis of legitimate interests in understanding and improving the performance of this website. You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on.

How long we keep your data

Contact form submissions are retained in our email inbox for as long as reasonably necessary to handle your enquiry or any resulting work. We do not retain information indefinitely and delete enquiry emails that are no longer relevant.

Google Analytics data is retained for 14 months by default, in line with Google's standard settings.

Data security

We take reasonable steps to protect the information you send us. Contact form submissions are transmitted over HTTPS and delivered to a secure business email account. We do not store card details or sensitive financial information on this website or via the contact form.

Your rights

Under UK GDPR you have the following rights in relation to your personal data:

  • Right of access — you can request a copy of the information we hold about you.
  • Right to rectification — you can ask us to correct inaccurate information.
  • Right to erasure — you can ask us to delete your data where there is no longer a legitimate reason to hold it.
  • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
  • Right to object — you can object to processing based on legitimate interests.

To exercise any of these rights, please contact us at enquiries@goblinautomotive.co.uk. We will respond within one month.

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Links to other websites

This website contains links to our social media profiles (Facebook and Instagram) and to Google Maps. We are not responsible for the privacy practices of those platforms and encourage you to review their own privacy policies.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us: